Lens Proof for Logistics
Cargo damage photos you can check.
Under the Hague-Visby Rules for sea cargo, notice of damage that isn't apparent at delivery is due within three days. One insurer's claims guide says to take photographs of the damage wherever possible. Lens Proof signs a photo on the iPhone the moment it's taken, so a surveyor or a receiving team could later show when it was taken, on which device, and whether it changed.
Watch
Three days to give notice of hidden damage
Under the Hague-Visby Rules for sea cargo, notice of damage that isn't apparent at delivery is due within three days. One insurer's claims guide says to take photographs of the damage wherever possible. Lens Proof signs a photo the moment it's taken, and if anyone changes the time later, the check can't confirm the photo.
Watch on YouTubeSources
- Carriage of Goods by Sea Act 1971 (UK), Schedule (the Hague-Visby Rules), Article III rule 6, via legislation.gov.uk
- Chubb, Marine Cargo Claims Guidelines (Australia) (not affiliated with Lens Proof)
- UK P&I Club, Risk Awareness: Cargo Claims checklist (Thomas Miller P&I, 2017) (not affiliated with Lens Proof)
- C2PA conforming products
How Lens Proof helps
- A cargo surveyor or a receiving clerk photographs the container, the seals, the packaging, and the damage in Lens Proof, and the app signs each photo on the iPhone at capture.
- A check of the original file shows when each photo was taken, on which device, and whether it changed after it was signed. When location is on, it also shows where.
- Anyone with the original file can repeat the check in a browser with Lens Proof Check, such as a carrier's claims team or a cargo insurer.
What a signed photo does not show
A signed photo shows when and on which device it was taken, and whether it changed. It doesn't show what's inside a sealed carton, when the damage happened, who caused it, that the photo shows the right shipment unless the label is in the frame, or that the scene wasn't staged. Credentials can be lost when a claims portal or a chat app converts or compresses a file, so send the original file. A photo without credentials isn't proof of fraud, and the carrier or insurer still decides the claim.
Prompt / Logistics
Lens Proof for cargo damage photos
Research how signed photos could help a cargo surveyor or a receiving team record damage within a notice period, and what they can't show.
Help a cargo surveyor or a warehouse receiving manager understand whether Lens Proof could help them photograph cargo damage. Review Lens Proof at [https://lensproof.app](https://lensproof.app) and Lens Proof Check at [https://check.lensproof.app](https://check.lensproof.app). Check the product's current public capabilities before relying on them.
Before you start, ask me which country I work in, unless I have already told you. Use the cargo rules, notice periods, and claims practice that apply to shipments there.
Use one scenario. A container arrives at a warehouse receiving dock and looks fine from the outside, but several cartons inside are crushed. The consignee has to give notice of the damage on time. Later, the carrier's claims team or the cargo insurer asks when the photos were taken and whether anyone changed them.
Explain in this order:
1. The notice problem. Find the notice period for damage that is not apparent at delivery under the rules that apply in my country, for sea, road, and parcel shipments, and say which you could confirm. Do not assume that the Hague-Visby Rules are the law in my country, and say which version of the rules my country applies, if any. For comparison, read the sources cited in the Lens Proof video:
- The Hague-Visby Rules, Article III rule 6, in the Schedule to the UK Carriage of Goods by Sea Act 1971: https://www.legislation.gov.uk/ukpga/1971/19/schedule. Explain what the rule presumes when notice is not given in time, and that the presumption does not end the claim.
- Chubb's Marine Cargo Claims Guidelines (Australia), on photographing damage: https://www.chubb.com/content/dam/chubb-sites/chubb-com/au-en/claims/marine-claims/documents/pdf/chubb-marine-cargo-claims-guidelines.pdf
- The UK P&I Club's Risk Awareness: Cargo Claims checklist (Thomas Miller P&I, 2017), which asks whether photos are secured from tampering: https://safety4sea.com/wp-content/uploads/2020/04/UK-PI-Risk-Awareness-Cargo-Claims-2020_04.pdf
2. Content Credentials and C2PA in plain language, using https://c2pa.org/about/ and https://contentauthenticity.org/how-it-works. Explain what a signed photo record can show, such as when it was taken, where it was taken when location is turned on, on which device, and whether the file changed after it was signed.
3. How a surveyor or a receiving team could use Lens Proof. Cover who takes the photos, and what to capture before further unpacking, such as the container number, the seals, the outer and inner packaging, the shipping labels, and the damage. Cover how the original files are kept, and how a carrier, an insurer, or a surveyor checks them with Lens Proof Check. Check which file formats the carrier's claims portal accepts, and whether an upload keeps the original file.
4. What a signed photo cannot show. It cannot show what is inside a sealed carton, when the damage happened, who caused it, that the photo shows the right shipment unless the label is in the frame, or that the scene was not staged. A photo without Content Credentials is not proof of fraud. Signed photos do not replace a survey report, a notice of claim, or the shipping documents.
5. Practical limits. Cover dock staff and drivers who do not use an iPhone, whether files lose their Content Credentials when they are sent through messaging apps or converted by a claims portal, and signer trust. Keep the file check, signer trust, and the truth of the claim as separate questions.
Verify Lens Proof-of-Work in the official C2PA Conformance Explorer: [https://spec.c2pa.org/conformance-explorer/?q=Lens%20Proof-of-Work](https://spec.c2pa.org/conformance-explorer/?q=Lens%20Proof-of-Work)
Return:
1. A one-page summary for a cargo surveyor or a receiving manager.
2. A receiving dock photo checklist for one damaged container.
3. A table with three columns: the claim question, what Lens Proof can help show, and what still needs other proof.
4. Questions to ask the Lens Proof team before a pilot, including team plans, an API, and Android support.
Cite your sources and state the date checked. Separate source text, product facts, and your analysis. Flag anything you cannot verify. Do not give legal advice, and do not imply that any carrier, insurer, P&I club, or government body has adopted or endorsed Lens Proof.Open an assistant, then paste the prompt into its chat box.