Help & Troubleshooting

Creating PDF Reports

Generate PDF reports from your captures. Content Credentials can protect generated reports, while AI captions and executive summary require Lens Pro, Lens Trust, or an active trial.

Quick read

Select photos in Gallery and tap PDF to build a report. Visual PDFs work on Lens Core; Content Credentials can protect generated reports, and AI captions and executive summary need Pro, Trust, or a trial with AI reports remaining. The guide below covers settings, limits, and export.

which report content uses AI.


Overview

Lens turns selected gallery captures into a structured PDF. Every tier can create a visual PDF with photos and metadata.

AI photo captions and an AI executive summary are available with:

  • An active trial that still has AI reports remaining
  • Lens Pro
  • Lens Trust

You can edit generated text after the report is created. Organize by activity is an optional layout for AI-eligible accounts; it groups photos into activities rather than drafting prose by itself.


Quick PDF from Gallery

Step 1: Select Photos

  1. Open Gallery
  2. Long-press any photo to enter selection mode
  3. Tap additional photos to select (numbered badges show order)

Tip: Selection order determines report sequence.

Step 2: Generate

Tap PDF on the floating action bar (or Generate PDF where shown).

  • Lens Core, or trial with no AI reports left: visual PDF only
  • Pro, Trust, or trial with AI reports remaining: captions and summary follow Settings → Reports & AI → PDF Report Settings → AI Content

Processing typically takes 10 to 30 seconds depending on photo count and whether AI copy is included.

Step 3: Export

  • Share: Send via email, Messages, AirDrop
  • Save: Export to Files app
  • Print: Send directly to printer

Content Credentials for PDF reports

If you use Lens Trust, Lens adds Content Credentials to generated PDF reports under Settings → Content Credentials → Reports. The setting is on by default when no preference is saved, and you can turn it off at any time. Signing continues in the background after the report preview appears.

PDF document generation is included in Lens's current public C2PA conformance record. PDF is not declared as a Validate media type, so this status should not be read as a claim about validating an existing PDF as an input.


AI Content settings

Settings → Reports & AI → PDF Report Settings → AI Content

OptionWhat it doesWho can use it
Photo captionsAI drafts a short caption per photoPro, Trust, or trial with AI reports remaining
Executive summaryAI drafts a summary for the reportPro, Trust, or trial with AI reports remaining
Organize by activityGroups photos into activities (optional)Pro, Trust, or trial with AI reports remaining

For Pro, Trust, and trial with quota, photo captions and executive summary are on by default until you change them. Organize by activity stays off until you turn it on.


Pages & Labels settings

Settings → Reports & AI → PDF Report Settings → Pages & Labels

OptionWhat it does
Show page numbersAdds page numbers in the footer of content pages
Label photos and videosAdds a numbered label under each photo or video, such as Image 1
Add contents pageAdds a page listing every photo and video, with linked sources when Content Credentials are enabled

These options are available on every plan. They do not require AI.


What a report can include

SectionContent
Cover pageTitle, project, client, date (unless excluded in settings)
Contents pageOptional inventory of photos and videos
Photo pagesImages with metadata and optional AI captions
Executive summaryOptional AI narrative when entitled
Activity sectionsWhen organize by activity is on

Tips for Better Reports

Photo Selection

  • Order matters: First photo becomes cover image
  • Consistent framing: Similar angles improve narrative coherence
  • Include context shots: Wide + detail shots tell complete story

Notes

  • Add specific observations (e.g., "Crack width: 2mm")
  • Include measurements when relevant
  • Note weather conditions affecting work

Report Title Colors

Settings → ProjectDefault Report Title Color

Options: Black, Red, Blue


Limits

ConstraintValue
Photos per reportUp to 50
Processing time10 to 30 seconds typical
Offline capabilityVisual PDF can work offline; AI captions and summary need a network connection
Trial AI reportsLimited number during trial; after that, quick PDF stays visual-only until upgrade

Troubleshooting

Report Generation Fails

Cause: Processing timeout or network issue

Fix:

  1. Reduce number of selected photos
  2. Ensure stable network connection (required for AI captions and summary)
  3. Retry generation

Photos Appear Out of Order

Cause: Selection order differs from intended sequence

Fix: Clear selection → re-select in desired order

No captions or summary in the PDF

Cause: Lens Core, expired trial, or trial AI reports used up; or those toggles are off in AI Content settings

Fix: Check Settings → Reports & AI → PDF Report Settings. Upgrade to Lens Pro or Lens Trust if the section shows Upgrade.


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