Support

Need help with Lens? Reach out directly from the app or browse our help resources below.

Contact Support

Email us from the app

In Settings, open Help and tap Contact Support. It opens the Mail app with our address and a short template, so you can describe what you were trying to do and add attachments before you send. You can also tap DM us on X.

Report a problem with logs

For crashes or unexpected behavior, open Settings, tap the version row, then Diagnostics and Report Problem. Logs exclude coordinates, project names, and credentials.

Email us

For support, privacy, legal, and security inquiries, email reneboygarcia@field-notes.dev.

How to Reach Us

1
Open Lens on your iPhone.
2
Tap the Lens icon in the top left to open Settings.
3
Tap Help.
4
Tap Contact Support to email us, or DM us on X to message us.

Help Resources

Help Center

Guides covering video recording, reports, overlay customization, offline maps, and more.

Browse articles→

Frequently Asked Questions

Quick answers about features, privacy, Content Credentials, and troubleshooting.

View FAQ→

Privacy Policy

How Lens handles your data: local-first design, Content Credentials, and your rights.

Read policy→

Terms of Use

EULA, subscriptions, and Lens Trust terms.

Read terms→